How do I return my order?

Modified on Thu, 4 Feb, 2021 at 4:01 AM

If the item you have bought does not suit you for some reason, you can return it within 30 days following the delivery date.

To return your order, please contact us at support@gearlit.com

Return address:

GearLit

1300 Rosa Parks Blvd

Detroit MI 48216 USA

Please note:

- We do not bear the direct cost of returning the goods.

- Returns can sometimes take up to 30 days to reach us. If you return a product without the return form, the refund may take longer. The corresponding refund will be made once your return is received.

- Only products in perfect condition and in their original packaging will be refunded. The refund delay depends on your bank and may vary.

- Personalized / Customize Products can't be returned due to the customized nature of all of the products we produce at GearLit. Your artwork is designed with care and is entirely personal to you (and your pet).